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FAQ FAQ FAQ! I am not receiving essential emails from JGO!

The problem

Unfortunately, many email-providers block registration/activation/notification/password-reset emails from common forums. This, unfortunately, is the root cause of the problem. We are actually sending that email to your address, but these pesky filters are out of (our) control. The lamest advice we can give would be to double-check your spam folder... seriously, do that first, but if that draws a blank, not all hope is lost!

The solution

To once again make it possible to access your account, JGO has provided the option to sign in through an 'Identity Provider' like Facebook and Google. You can use this approach to both create a JGO account, and to log into it.

Not using Gmail or Facebook?

If you don't have a gmail-account nor facebook-account, you can create one in a few minutes. Once this is done you can use this new account/emailaddress to login into JGO, by picking the 'Identity Provider' you created an account with. Google or Facebook will show a screen asking you whether you are sure to pass your emailaddress to You know what to do, it's Safe™.

If there is no JGO account yet with that emailaddress in our database you'll be asked to pick a username, and a new JGO account will be created for you. Otherwise you'll be automatically logged into that existing account.

Okay, but how?

As either Google or Facebook will have confirmed that you have access to the emailaddress, the activation step (which involved the dreaded blocked email) is skipped.

But..., m'eh!?.

If you'd rather not create and/or use an account registered at an evil, privacy ignorant, money grabbing third party to login to JGO, you can email JGO directly - it doesn't take a scientist to figure out the support emailaddress, once you read the fineprint. A moderator might read and grant your request a few hours or days later, but by that time you have probably moved on anyway, disgruntled.

Last but not least, if you login with such a provider, JGO cannot access anything in that account: we cannot access your mail, cannot post on your wall, we just receive your emailaddress when your are trying to login.

As a wise man once said: just create a scrap gmail-account and join JGO, like a man. You won't regret it (much!).

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